How to avoid being scammed by a locksmith

Before you call

• Skip the Sponsored adverts. Choosing the adverts at the very top of Google is often a mistake. Scroll to the map results and reviews.
• Check the address. A genuine local business shows the street address it trades from, not just “serving Loughton”.
• Check the phone number. Local landlines start 020 8508 or 020 8502 in Loughton. An 0800 or mobile number on its own is a warning sign.
• Check Companies House. A limited company must show its registration number. Look it up free on the Companies House website.
• Check the reviews. Read reviews on Google and Trustpilot, and look for ones that mention the locksmith by name.
• Check the MLA. Master Locksmiths Association members are vetted and inspected. Search the MLA website.

Red flags on the doorstep

• Vague answers about who they are or where they are based
• Reaching for the drill straight away on a standard lock
• An unmarked vehicle and no ID
• No company name or address on any paperwork

Shameful Rogue gallery

Real jobs we have been called to put right.

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What rogue work looks like

Customers often call us after a “locksmith” has drilled through a perfectly pickable lock, fitted the wrong size cylinder so it sticks out and can be snapped, packed hinges with cardboard, or left a door that won’t close properly. Putting a bodge right is always more work than doing the job properly the first time.