Frequently asked questions

We only work within 5 miles of Loughton, so we are never far away. For a lockout during opening hours we aim to reach you as quickly as possible, often within the hour. Call and David will give you a realistic time.

In most cases, yes. We use non-destructive entry methods first. If a lock has to be drilled, we tell you first and fit a replacement from the van.

Yes. We are MLA approved, member number 001993. MLA members are vetted, DBS checked and inspected. You can check our listing on the MLA website.

Loughton, Debden, Buckhurst Hill, Chigwell, Grange Hill, Theydon Bois, Epping, Bell Common, Abridge, Woodford, South Woodford, Chingford, Waltham Abbey, High Beach, Hainault and Fairlop.

No. We are open 7 days a week, 8am to 6pm. Be careful with adverts that promise 24-hour cover with a local-looking number; many are national call centres. See our guide to avoiding locksmith scams.

Yes, most common keys and our High Security EVVA keys.

Yes. We change locks between tenants, fit master-key systems for HMOs, offices and shops, and repair shutter locks and padlocks.

Yes. Send photos of the lock, the edge of the door and the handle. David can identify the parts and bring the right ones.

Yes. BS3621 mortice locks for wooden doors and anti-snap, anti-drill & anti-pick cylinders for uPVC and composite doors.

Look for a full street address, a local landline, a Companies House number and membership of the Master Locksmiths Association. Check reviews on Google and Trustpilot.

The top results marked Sponsored are paid adverts. Some are run by national lead-generation companies that sell your job on to whoever is available.